Core Values
Our Values comprise of Quality, Quality and Quality. Based on our values we have formulated “our commitments”.
Quality Policy
At Fiza HealthCare we understand the need for high quality products across the globe. We believe that while the quality of products must be of utmost importance, at the same time, it is imperative that these products be accessible by the people at an affordable and sustainable price.We focus on maintaining the highest quality standards in all aspects, be it our products or our services. We continuously strive to improve our systems and processes to maintain a quality that is unparalleled in the industry.
Customer Service
We consider our customers as our business partners and believe in long-term, mutually beneficial relationships. At FHC, our customers form an integral part of our growth strategy, and we ensure that we treat all our customer with utmost priority.
Our customer care has been our strength and we always strive to exceed their expectations.
Pricing and Customization
Supplying products at sustainable and affordable prices is a part of our vision statement and we always keep that as our primary goal at FHC.
We have a vast product range, and each product category is available in multiple SKUs to ensure affordability to the consumer and to adequately service the requirements of our business partners.
Regulatory Setup
The quality of products has always been of prime importance to FHC. An integral part of this is the technical documentation and the support we provide to our business partners. We have a dedicated and experienced team who manage the regulatory requirements of different countries.Our associates in various countries are well accustomed to the regulatory requirements in the respective regions which aid in faster registration of products.